The Whiteboard Infrastructure

A Booking.com story; a formative professional experience

location Raleigh,  NC,  US

Yves Orton once created a whiteboard of whiteboards that read DO NOT ERASE, on the second floor of Booking.com's HQ office at The Bank.

He, at the time, was documenting everything of Booking.com's infrastructure. He was publicly making sense of things, learning in the open, and teaching everyone the thing by having it in the coffee room.

It was around the time there were new coffee machines. Not sure if before or after.

Its one of those memories that stays with me. A Formative Professional Experience (that's another post). It's what I name moments and context of what it means on memories and individual character development; "defining moments" that's a real thing in human development.

But how it's always been an aspect of my best work.

Whiteboarding.

Also related to the learning/working in the open...didn't realize how strange that was at the time. Even RFO's etc.

Learned a lot from Yves, and it was an impactful moment to see it evolve, the conversations had around, just how important it was.

At the time, to me, it was mapping things out to make sense of things, double checking with others.

But it was much more than that.

A teaching device.
A collaboration device.
An open practice.
Actively iterative.