Skills

Creating environments where team members feel safe to take risks, voice opinions, and contribute fully without fear of negative consequences

Actively monitoring and supporting the physical, mental, and emotional health of team members while fostering meaningful connection to work

Developing and maintaining authentic, reliable relationships built on mutual respect and consistent follow-through.

Prioritizing the growth and success of team members by removing obstacles and providing support rather than directing from authority

Designing practices and cultural norms that ensure all team members feel valued, respected, and able to participate fully

Providing ongoing guidance, feedback, and support that helps individuals improve their skills and advance their capabilities

Collaborating with individuals to map career trajectories, identify growth opportunities, and create actionable plans for advancement

Evaluating current capabilities against desired outcomes to identify specific areas for development and improvement

Creating personalized approaches to learning and development that align with individual strengths, interests, and career aspirations.

Identifying and preparing future leaders and key contributors to ensure organizational continuity and growth.

Designing and implementing structured learning opportunities that build organizational capability and individual expertise.

Redesigning team structures, reporting relationships, and organizational hierarchies to improve effectiveness and alignment with strategy

Assembling teams with complementary skills and working styles that maximize collective performance and collaboration.

Defining positions and responsibilities that leverage individual strengths while meeting organizational needs.

Building teams that span organizational boundaries to tackle complex problems requiring diverse expertise.

Forecasting future talent needs and creating strategies to build the capabilities required for organizational success.

Strategically assigning individuals to roles and projects where they can have maximum impact and growth.

Articulating compelling future states and creating pathways to achieve them over extended time horizons.

Connecting disparate elements to understand how systems, teams, and initiatives interrelate and impact broader objectives

Making choices that balance short-term needs with long-term goals, considering multiple factors and downstream implications.

Ensuring team efforts and priorities directly support measurable business results and organizational success.

Guiding the long-term direction of product development through prioritization and strategic planning.

Conducting structured evaluations that assess contributions, provide feedback, and guide development planning.

Establishing clear, measurable objectives that align individual work with team and organizational priorities.

Creating structured approaches to address performance gaps and support struggling employees.

Using proven methods to deliver constructive feedback that motivates improvement and recognizes achievement.

Making fair, transparent decisions about rewards and advancement based on performance and potential.

Monitoring and analyzing indicators of individual and team effectiveness over time.

Conducting structured conversations that elicit meaningful information about candidates’ capabilities and working styles

Evaluating applicants’ skills, experience, cultural fit, and potential through interviews, exercises, and reference checks.

Creating clear, compelling descriptions of roles that attract appropriate candidates and set accurate expectations.

Building and communicating the organization’s reputation as a desirable place to work.

Creating structured experiences that help new hires integrate successfully and become productive quickly.

Building relationships with potential future hires and maintaining networks for ongoing recruitment needs.

Operating effectively in structures where authority and accountability cross traditional organizational lines.

Serving as connection point between teams to facilitate communication and coordinate efforts.

Creating shared understanding and commitment across diverse stakeholders with different perspectives and priorities.

Facilitating resolution of disagreements between parties to reach mutually acceptable outcomes.

Finding win-win solutions through discussion and compromise when parties have competing interests.

Building collaborative relationships with other teams and organizations to achieve shared objectives.

Understanding and sharing the feelings, needs, and perspectives of customers to inform better solutions.

Translating insights from customer studies into actionable implications for product and strategy.

Maintaining productive, mutually beneficial relationships with external partners and vendors.

Defining, monitoring, and meeting commitments for service quality and availability.

Systematically incorporating customer input into product decisions and improvements.

Establishing mechanisms to continuously gather and act on customer perspectives and experiences.

Interacting effectively with senior executives by understanding their priorities and communication preferences.

Summarizing complex information into concise formats that enable senior leaders to make informed decisions.

Presenting options and advocating for specific courses of action based on analysis and business impact.

Building compelling arguments that connect proposed actions to measurable business value.

Persuading and motivating others to take action when you lack formal power over them.

Understanding and working effectively within organizational power dynamics and informal networks.

Digging beneath surface symptoms to identify fundamental drivers of problems.

Breaking down multifaceted challenges into manageable components for analysis and solution.

Creating comprehensive approaches that address problems while considering constraints and tradeoffs.

Evaluating information objectively, questioning assumptions, and reasoning through issues logically.

Using evidence and analysis to inform choices rather than relying solely on intuition.

Generating diverse ideas and possibilities through brainstorming and imaginative thinking.

Approaching familiar problems from new angles to reveal unconsidered solutions.

Creating novel methods and strategies that improve upon existing practices.

Challenging conventional wisdom and exploring unconventional solutions.

Constantly seeking opportunities to enhance processes, products, and outcomes.

The intentional design and nurturing of workplace environments that promote engagement, belonging, and high performance through shared values and positive experiences.

Behaviors

Positive workplace culture creation

Establishing norms, practices, and values that make the organization an attractive place to work.

Community cultivation

Building sense of connection and belonging among team members.

Employee engagement initiatives

Creating programs and practices that increase motivation and commitment to organizational success.

Morale building

Taking actions that boost collective energy, optimism, and satisfaction.

Team cohesion development

Strengthening bonds and collaboration within and across teams.

The structured approach to transitioning organizations, teams, and individuals from current states to desired future states while managing resistance and ensuring successful adoption.

Behaviors

Organizational transformation

Leading large-scale changes to structures, processes, or culture.

Process improvement

Systematically enhancing how work gets done to increase efficiency and quality.

Adoption strategies

Planning and executing approaches to ensure people successfully embrace new tools, processes, or behaviors.

Resistance management

Identifying and addressing concerns and objections that impede change.

Transition planning

Creating detailed roadmaps for moving from current to future states.

Understanding your own emotions, triggers, and patterns while managing your responses effectively

Perceiving and understanding the emotions, needs, and perspectives of others.

Building and maintaining productive connections through effective communication and conflict resolution.

Addressing disagreements constructively to reach solutions that preserve relationships.

Understanding the informal networks, power structures, and cultural patterns that shape organizational behavior.

Identifying, engaging, and maintaining relationships with individuals who have interest in or influence over outcomes.

Demonstrating genuine understanding and care for others’ experiences and wellbeing.

Maintaining calm, measured responses even in challenging or frustrating situations.

Making yourself available and easy to engage with for colleagues at all levels.

Recognizing and respecting diverse backgrounds, perspectives, and communication styles.

Navigating challenging discussions with care while maintaining honesty and respect.

Fully concentrating on what others are saying rather than passively hearing or planning your response.

Expressing thoughts and concepts in ways that others can easily understand and act upon.

Presenting information and arguments in ways that motivate others to adopt your perspective or take action.

Building and maintaining productive relationships with individuals who impact or are impacted by your work.

Effectively conveying information through both spoken and written channels.

Working effectively with individuals from different departments, disciplines, and perspectives.

Sharing information freely and being honest about challenges, decisions, and reasoning.

Setting the long-term technical vision and making architectural decisions that guide development.

Planning the evolution of technical capabilities and infrastructure over time.

Choosing technologies, approaches, and solutions based on requirements and constraints.

Establishing and promoting standards for code quality, testing, and development processes.

Guiding and supporting engineers while ensuring quality and alignment with technical strategy.

Providing direction on system design, component relationships, and technical structure.

Defining the long-term direction and competitive positioning of products.

Deciding which capabilities to build based on user value, business impact, and resource constraints.

Overseeing products from conception through launch, growth, maturity, and eventual retirement.

Coordinating engineering, design, marketing, and other functions to ship products successfully.

Ensuring products meet quality standards through testing and validation processes.

Creating intuitive, efficient, and satisfying interactions between users and products.

Applying principles of layout, color, typography, and composition to create aesthetically pleasing interfaces.

Developing reusable components and guidelines that ensure consistency across products.

Creating and evolving visual identities that represent organizational values and positioning.

Preparing and communicating design specifications so developers can implement them accurately.

Documenting design standards and patterns for consistent application across teams.

Selecting and arranging text and visual elements for readability and aesthetic impact.

Creating representations of designs at various fidelities to communicate concepts and gather feedback

Using iterative development frameworks that emphasize collaboration, flexibility, and regular delivery.

Understanding and applying structured approaches to software creation from requirements through maintenance.

Systematically evaluating code quality, identifying issues, and sharing knowledge across teams.

Designing approaches to verification and validation that ensure software quality and reliability.

Combining development and operations practices to improve deployment frequency and reliability.

Implementing continuous integration and deployment pipelines that automate testing and releases.

Managing code changes, collaboration, and history using distributed version control systems.

Using software to track work, manage backlogs, and coordinate team efforts.

Leveraging communication tools to coordinate across distributed teams.

Creating and iterating on designs using industry-standard software.

Using tools to collect, analyze, and visualize data about product usage and performance.

Setting up and working within IDEs, terminals, and other tools that support coding workflows.

Expertise in the software tools, techniques, and workflows used to create, iterate on, and hand off design work from concept through implementation.

Noticing and addressing small elements that impact quality and accuracy.

Completing work comprehensively rather than taking shortcuts.

Consistently applying effort and commitment to achieve excellence.

Actively seeking to expand knowledge and capabilities over time.

Taking responsibility for personal growth and skill development.

Delivering quality work reliably over time regardless of circumstances.

Completing promised actions and keeping obligations.

Being reachable and responsive when others need support or input.

Completing work within agreed timeframes.

Being someone others can count on to deliver as expected.

The commitment to leading according to clear values and ethical standards, even when doing so requires difficult conversations or standing against organizational pressure.

Behaviors

Ethical decision-making

Making choices guided by moral principles and organizational values rather than convenience or expediency.

Speaking truth to power

Having courage to share difficult truths with those in authority when necessary for the greater good.

Advocacy for team members

Standing up for and supporting team members' needs and interests in organizational decisions.

Values-driven leadership

Leading in ways that consistently reflect and reinforce stated principles and beliefs.

Accountability and responsibility

Taking ownership for decisions, outcomes, and the impact of one's leadership actions.

The consistency between stated values and actions, characterized by honest communication, transparent operations, and alignment between words and behaviors.

Behaviors

Honest and direct communication

Communicating truthfully and straightforwardly without deception or unnecessary filtering.

Consistency in actions and words

Ensuring that behaviors align with stated values and commitments over time.

Ethical standards maintenance

Upholding moral principles and professional standards even when under pressure.

Transparency in operations

Operating openly with clear explanations of decisions, processes, and reasoning.

Demonstrated strong work ethic and dedication, consistently applying sustained effort to achieve goals and deliver exceptional results.

Examining situations completely before drawing conclusions or taking action.

Weighing options carefully and thinking through implications before choosing.

Connecting decisions to broader objectives and long-term impacts.

Learning from experience by examining what worked and what didn’t.

Making decisions based on relevant information and sound reasoning.

Defining project scope, creating plans, and coordinating activities to successful completion.

Creating schedules, tracking progress, and adjusting plans to meet deadlines.

Assigning people, budget, and tools effectively across project needs.

Identifying potential problems and creating strategies to prevent or mitigate them.

Ensuring deliverables meet standards through review and validation processes.

Developing trust and rapport with clients through consistent, professional interactions.

Clearly communicating what can be delivered and aligning understanding of outcomes.

Listening to input and adjusting deliverables to better meet needs.

Consistently exceeding client expectations for quality and responsiveness.

Prioritizing client happiness and success in all decisions and interactions.

Completing requests and delivering work quickly when urgency demands.

Adjusting approach when circumstances change rather than rigidly following plans.

Recognizing what matters most and reallocating effort when priorities shift.

Incorporating new requirements and pivoting direction without disruption.

Making incremental enhancements based on feedback rather than waiting for perfection.

Reading and interpreting profit and loss statements to understand business performance.

Examining industry trends, competitors, and customer dynamics to inform strategy.

Gathering and analyzing information about competitors to identify opportunities and threats.

Building financial and strategic arguments for proposed initiatives.

Estimating how decisions will affect top-line business results.

Grasping how the organization creates, delivers, and captures value.

Setting goals and allocating resources for specific time periods.

Defining clear, measurable targets that align with organizational strategy.

Choosing which major efforts to pursue based on impact and feasibility.

Creating visual timelines that communicate planned evolution of products or capabilities.

Identifying relationships between initiatives and sequencing work appropriately.

Monitoring progress against key achievement markers to ensure plans stay on track.

Recognizing potential problems and evaluating their likelihood and potential impact.

Creating plans to reduce probability or impact of risks.

Preparing alternative approaches for when things don’t go as planned.

Knowing when and how to raise problems to appropriate levels for resolution.

Responding effectively when serious problems occur to minimize damage.

Ensuring critical operations can continue during disruptions.

Creating guides, specifications, and references that explain how systems work.

Recording step-by-step procedures so others can perform tasks consistently.

Building searchable repositories of information that answer common questions.

Documenting the approved way to perform regular activities.

Capturing lessons learned and recommended approaches for common situations.

Organizing documentation so information is easy to find and navigate.

Delivering concise, strategic presentations tailored to senior leadership audiences.

Sharing information and updates with colleagues in engaging, clear ways.

Presenting to larger or external audiences with confidence and polish.

Designing visual presentations that support and enhance verbal messages.

Representing information graphically to make patterns and insights clear.

Weaving numbers and evidence into compelling narratives that drive action.

Writing clear, professional messages that get appropriate responses.

Creating persuasive documents that win approval for ideas or funding.

Documenting findings, analysis, and recommendations in structured formats.

Distilling complex information into brief overviews for decision-makers.

Capturing key discussions, decisions, and action items from meetings.

Establishing key performance indicators and monitoring them over time.

Drawing meaningful conclusions from numbers and statistics.

Identifying patterns and directional changes in data over time.

Using mathematical and statistical methods to understand data.

Comparing two versions of something to determine which performs better.

Using software platforms to collect, process, and analyze data.

Creating visual displays of key metrics that update automatically.

Identifying meaningful patterns and implications from data analysis.

Measuring and understanding how well products, teams, or processes are performing.

Studying how customers interact with products to inform improvements.

Using data to improve rates at which users complete desired actions.

Presenting data findings in narrative form that drives understanding and action.

Documenting current workflows visually to understand how work flows.

Identifying and implementing improvements to make processes more efficient.

Finding ways to accomplish the same results with less effort or resources.

Locating constraints that slow down overall process throughput.

Recognizing tasks that could be performed by software rather than people.

Establishing consistent approaches to repetitive tasks.

Establishing clear criteria for what constitutes acceptable work.

Creating systematic approaches to verifying that deliverables meet standards.

Measuring aspects of quality to track improvement over time.

Establishing systems for ongoing incremental enhancement.

Identifying fundamental reasons for quality problems.

Building quality in from the start rather than inspecting it in later.

Planning and leading sessions that achieve objectives efficiently.

Creating structured collaborative sessions that generate specific outputs.

Leading ideation activities that generate diverse ideas.

Facilitating team reflections on what went well and what could improve.

Using structured approaches to help groups reach conclusions.

Helping diverse stakeholders reach agreement on contentious issues.

Deciding which activities deserve immediate attention based on importance and urgency.

Planning work to ensure commitments are met on time.

Distributing effort appropriately across multiple responsibilities.

Organizing time effectively through strategic scheduling.

Allocating mentally demanding work to times when you’re most capable.

Maintaining attention on important work despite distractions.

Maintaining performance when facing tight deadlines or high stakes.

Setting boundaries and allocating time between professional and personal life.

Managing your emotional responses to remain composed and effective.

Adjusting positively when circumstances shift unexpectedly.

Recovering from setbacks and disappointments to move forward productively.

Remaining calm and thoughtful when facing challenging situations.

Staying current on developments in your field through regular research.

Actively working to expand your capabilities through education and practice.

Learning new competencies that expand what you can contribute.

Participating in industry events to learn and network.

Reading books, articles, and content from experts in relevant fields.

Understanding and adhering to data protection regulations that govern how personal information is collected and used.

Knowing fundamental legal requirements around hiring, managing, and terminating employees.

Understanding protections around patents, trademarks, copyrights, and trade secrets.

Reading and comprehending legal agreements that bind the organization.

Knowing which regulations apply to your industry and ensuring adherence.

Maintaining documentation and processes that withstand external examination.