URL: https://terriblesoftware.org/2025/03/12/why-your-harmonious-team-is-actually-failing/
But here’s the truth: real psychological safety isn’t about avoiding conflict. It’s about creating an environment where challenging ideas makes the team stronger, not weaker.
Amy Edmondson from Harvard Business School defines psychological safety as “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.”
...critical thinking requires friction.